Privacy Policy

Effective date: April 13, 2026

This Privacy Policy describes how Invoice Master ("we", "us", "our") collects, uses, stores, and shares information when you use our platform and related services.

1. Information We Collect

We may collect:

  • Account details such as username, email address, phone number, and password hash.
  • Business profile details such as company name, GST number, billing address, and contact name.
  • Billing and subscription details including plan, validity period, and transaction references.
  • Usage and security data such as IP address, device/browser information, and login attempts.
  • Invoice and customer data you create, upload, or manage in the service.
2. How We Use Information
  • To create and manage your account.
  • To provide invoicing, customer management, and reporting features.
  • To process payments and maintain subscription status.
  • To send transactional communications such as OTPs, account notices, and support responses.
  • To detect fraud, abuse, and unauthorized access attempts.
  • To improve service reliability, performance, and user experience.
3. Legal Basis

We process personal data based on contract performance, legitimate business interests, legal compliance, and your consent where required.

4. Payments

Payments are processed by third-party payment partners (such as Razorpay). We do not store full card details on our servers. We retain payment identifiers and metadata needed for reconciliation, support, and compliance.

5. Data Sharing

We may share data with:

  • Service providers that help operate our platform (hosting, email, analytics, payment processing).
  • Authorities when required by law, court order, or valid legal process.
  • Professional advisors in connection with legal, audit, or compliance obligations.

We do not sell your personal data.

6. Data Retention

We retain personal and business data only as long as needed for service delivery, legal obligations, dispute resolution, and enforcement of agreements. Data may be deleted or anonymized after retention periods.

7. Security

We use reasonable technical and organizational safeguards to protect data. No system is fully secure, and you are responsible for protecting account credentials and notifying us of suspected misuse.

8. Cookies and Session Data

We use cookies and session technologies to keep you signed in, secure sessions, and improve usability. Disabling cookies may affect platform functionality.

9. Your Rights

Subject to applicable law, you may request to:

  • Access or update your personal information.
  • Correct inaccurate or incomplete data.
  • Delete data that is no longer required.
  • Restrict or object to certain processing.
10. Cross-Border Processing

Your data may be processed in locations where our vendors or infrastructure operate. We take reasonable steps to ensure data protection safeguards are applied.

11. Children's Privacy

The service is intended for business use and is not directed to children under 18. We do not knowingly collect personal data from children.

12. Policy Updates

We may update this policy from time to time. Material updates will be posted on this page with a revised effective date.

13. Contact

For privacy or data protection requests, contact us at: lorvixsolutions@gmail.com.